|
Blue Crystal
Business Intelligence Administration provides the reliable and effective
support you need to keep your Business Intelligence systems running at
peak level to provide high level services to your user
community.
Our
multidisciplinary team will support your Business Intelligence from ETL
to Report Delivery. We not only provide top notch
MicroStrategy support but we can also monitor ETL processes and can take
ownership of your ETL applications and your MIcroStrategy applications.
By using out team
as opposed to a single internal employee, you will dramatically increase
your service levels
Our support team
will monitor your operations 24 hours a day and address issues right
away, even early in the morning when issues break, so that
your business users can get their reports on time when they arrive to
work in the morning.
For multiple
reasons System Administration is a high turnover position and when
employees on those roles change positions or move to other jobs, your
business users can be seriously impacted and lack critical information
needed to run the business. Our team will provide continuous and
uninterrupted support to run your BI platform and improve the level of
services provided by your IT department
Break Fix and Beyond
We not only fix
problems but we perform root cause analysis and define long term
solutions to prevent or minimize the impact of the issue if it happens
again.
Our incident
prevention and monitoring will reduce actual break fix occurrences.
Administration Management and
operation
We bring best
management practices for security, development management, and overall
administration, we then adapt those process to your organization and
execute
MicroStrategy Architecture
If you have users that develop reports but your IT
department lacks the band width to architect applications, we can help
you integrate to your existing system, new tables, facts and attributes.
MicroStrategy Development
We are available to provide enhancements to your reports
and dashboards or even write brand new applications. We have the
knowledge and the ability to scale our services to satisfy increasing
requirements.
ETL Development
If you use SQL to load data into your database we can
provide support to your ETL Process. Also, if you have a new data source
that needs to be loaded, we can do it.
Increase your
level of service to your business users by letting us take care of your
business intelligence platform.
Request
More Information
|
